Frequently asked questions

How can you tell if a product is safe for sensitive skin?

Eucerin Sensitive Skin products have been specially developed to combine excellent skin protection and regeneration with clinically proven skin tolerability. However, in general, if you’re trying out a new product, apply it repeatedly to skin at the flexure of the elbow. If it does not lead to redness, swelling or itching the product can be assumed to be compatible with your skin.

Talk to your dermatologist or pharmacist if you’re worried about any of your symptoms.

What are surfactants, and which ones does Eucerin use?

Surfactants are active cleansing agents, also called active surface or active interface substances. They are organic compounds that influence the molecular adhesion on the contact surfaces of various materials (like skin and dirt particles) by reducing the surface tension to ease the removal of dirt particles, for example.
Eucerin cleansing products contain mild surfactants that demonstrate excellent skin compatibility, documented in comprehensive clinical studies.